Family & Student Services Centre


safeguardingOur Family and Student Services (FASS) Centre was initially set up to support our students’ non-academic needs. However, over the years, it has evolved and expanded to offer support and advice to parents, too. In addition to its student support, the centre also provides a base for students who are following personalised learning programme, so it also houses our Personalised Learning Co-ordinator and our Work Related Learning Co-ordinator. The day to day functioning of the Centre is overseen by Deputy Headteacher, Mr McCosh.


Our highly trained centre staff are experienced in dealing with young people of all ages and the individual difficulties they may experience during the day; from losing their belongings to relationship problems; health fears to personal losses such as family breakdown or bereavements. First aid trained, they deal with students who feel ill during the school day and will contact you directly if your child needs to go home, so please ensure you keep us up to date with any changes in your contact details or work/domestic arrangements, so we can get hold of you easily in an emergency.

Children really are at the heart of everything we do at Wolgarston and our close working relationships with organisations such as education welfare, school health services, Special educational needs service, social services, the police and fire services and Staffordshire Partnership ensure that we continue to work towards the government’s “Every Child Matters” agenda, helping our students to achieve:

The FASS Centre is open from 0830hrs to 1630hrs, Monday to Friday. Students are able to access the area before and after school and at break and lunch times. During lesson time, they may not self-refer, but require written permission from their teacher to visit the area. Parents and carer may contact us at any time. Even when the school is closed, our VoiceMail service is there for you to leave us a confidential message, so you can contact us 24/7 on our direct line: 01785 788414.

Please click on the images below to see advice for parents on the use of Facebook and Google+. You may find some interesting facts and hints that will help keep you and your child safe on the internet.